The Central Bank of Kenya (CBK) has initiated fresh steps to curb abuse of the Credit Reference Bureau (CRB) blacklists.
The banking regulator said it was in talks with banks and CRBs to review the credit information framework amid some persistent concerns by borrowers unfairly blocked from accessing loans.
“This relates largely to the use of adverse credit reports issued by credit reference bureaus, which are being used to deny borrowers credit,” CBK said.
In a bid to curb abuse of the listings, the CBK said it had mandated all CRBs to include a standard statement at the top of every credit report indicating that a customer’s credit score “should not be used as the sole reason by a lender to deny a customer a loan”.
Further, the regulator said it is working with CRBs to improve the quality of credit reports and, in particular, enhance the robustness of their credit scoring models and align them to best practices adding that it was also working with banks on credit-risk pricing to limit the unfair treatment of borrowers.
“In this context, banks are required to consider the credit score of a borrower in addition to the other factors in making a lending decision. This approach would allow borrowers and especially micro, small and medium-sized enterprises to access appropriately priced credit,” CBK said.
The regulator, however, urged borrowers to honour their repayment obligations on their debt to avoid tussles with creditors.
More than four million loan defaulters are set to be removed from CRB blacklists under plans mooted by President William Ruto to reform the country’s credit market.
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