Ride-hailing company, Uber has adjusted its commission (service fee) in Kenya from 25% to 18%, following a series of drivers’ protests last week.
The company has also announced the receipt of its transport network licence to operate in Kenya from the National Transport and Safety Authority (NTSA).
Drivers of major digital taxi platforms across major towns in Kenya on Thursday downed their tools in protest of what they called non-compliance by the transport network companies.
The operators drawn from Uber, Bolt, Little Cab, Yego, Maramoja and others faulted the companies for offering discounts to customers and asked them to lower commission charged from current high of 25-30% to 18%.
During the peaceful demonstrations held last week in Nairobi, Justin Nyaga, the Chairperson of Organisation of Online Drivers said the taxi hailing apps had not implemented earlier agreements on capping commission charged on drivers which was to begin on 20th September 2022.
This even after NTSA had given the transport companies 14 days to register and produce working agreements with drivers.