Ride-hailing firm Uber Kenya has increased passenger fares to appease its registered drivers ruffled by a recent sharp rise in fuel prices.
The company yesterday said it increased the fare to “support drivers to increase their earning opportunities” and meet high operating costs.
The move by Uber follows complaints by some of its drivers who said their margins had reduced after fuel prices were increased by Sh9 by the Energy and Petroleum Regulatory Authority (Epra) mid-last month, leaving a litre of super petrol retailing at Sh159.
“Our commitment to drivers is to continuously find ways of maximising their earning potential while meeting the needs of the riders. As part of our regular engagements with drivers, we increased fares to help drivers with the recent spike in operating costs,” the company stated but declined to disclose the new rates.
The company said it was monitoring the situation, especially in the global market, and would effect changes based on riders’ and drivers’ feedback.
“We continuously engage directly with drivers using our various engagement channels to work towards addressing any issues,” said the company.
Read also; Uber Seeks Out of Court Deal with Kenyan Drivers.
