Kenyans saved more than 448,000 hours in 2025 by outsourcing meals and household errands to Uber Eats, according to the platform’s new Cravings Report.
- •The report shows that the delivery service was reshaped by extreme consumption habits, surging grocery reliance, and a small army of couriers keeping pace with unprecedented demand.
- •Fried chicken remained Kenya’s top craving by a wide margin, generating tens of thousands of searches and sustaining the busiest outlet, which served more than 100 meals a day.
- •Pizza held its place as the second-most searched food, while groceries including tomatoes to last-minute spaghetti deliveries, cemented itself as a household routine.
“These insights show just how deeply Uber Eats is woven into everyday life in Kenya. Every order supports a courier, strengthens a local business, and brings more convenience and choice to customers. This is the food economy Kenya is building, and we’re proud to be part of it,” said Kui Mbugua, General Manager, Uber Eats Kenya
Kenya’s top user in Uber Eats placed 718 orders, nearly two a day, while another customer spent more than KSh 1.8 million on fewer, high-value purchases. Single-order spending broke previous ceilings: a KSh 109,000 premium drinks basket, a KSh 102,134 fast-food haul of roughly 20 burgers and sides, and an KSh 80,400 themed “lover’s” order.
Courier activity mirrored the escalation of the app’s convenience in the urban centers. One rider covered 54,961 km, while another completed 6,866 deliveries. The fastest drop-off took 147 seconds, a reminder of the efficiency pressures shaping the sector.
Delivery platforms took off during the COVID-19 pandemic, a time when customers stayed at home to prevent public contact in restaurants, malls, and retail outlets. Even after the return to normalcy, the habit for preferring deliveries calcified when users realized it saved them time and effort to commute.
On the other hand, platforms like Uber Eats that had begun as food delivery services realized that there was more money to be made expanding their delivery options to encapsulate items like groceries, sanitary objects, pharmaceuticals, and liquor.
According to an impact report released last year by the company, the Uber Eats platform generated KSh 534 million in additional revenue for restaurants in 2023, helping small outlets reach customers far beyond what walk-ins could ever generate. Drivers and delivery partners earned KSh 2.2 billion more than their next-best alternative, with the value of flexible work adding another KSh 1.6 billion to their livelihoods.
