Titans Of The Decade; Joshua Oigara

KEY INITIATIVES & ACHIEVEMENTS

2012; Joshua Oigara was appointed CEO of KCB Group at 37 years old

2013;

 Launched mobile application with increased features

  Agency banking platform upgrade, Internet banking refresh

2014

  Launch of M-Benki – the virtual account opening platform over the mobile

  Launched KCB Mobiloan- Registered 1.4m accounts in 4 years

  Launch of Biashara Smart for SMEs

  Launch of Inua Jamii- Has served 717,342 elderly persons, orphans and disabled through use of digital channels

2015

  Launched KCB Capital, KCB Insurance, KCB Pepea Card 2015

  KCB MPESA in partnership with Safaricom- 8 million accounts and KES 18b disbursed in 18 months

  Launched KCB Sahal for Shariah Compliant banking products-Made a profit of Ksh 500m in 2018 to be the most profitable Islamic banking unit in the Kenyan banking sector.

  Launch of 2015 -2019 strategic partnerships strategy 2016 Launched KCB 2jiajiri- Training youths in Construction, Automotive Engineering, Beauty, Domestic Services and Agribusiness. 27,139 youths trained as at September, 2019.

2017

Invested KShs. 1.5 billion in a new Huawei platform to drive fintech (Vooma). Repayment of mobile loans stood at 95%

2018

•   MobiGrow-108,260 MobiGrow Accounts
•   KCB Mpesa revamp- Rolling over of loans and allowing customers to borrow multiple times as long they are within their limits
•   Disbursed Ksh 54bn via mobile (disbursements) with a repayment rate of 98.2%
•   Biggest Mortgage lender with Ksh 64.3bn loan book. 2019
•   Launch of Stawi loans in partnership with CBK and a consortium of commercial banks
•   Underwriting of Fuliza loans (partnership with Safaricom & NCBA)
•   Joined Kenya Mortgage Refinancing Company where they now own 25.3% with a capital commitment of KES 600m.
•   Disbursed Ksh 159bn on mobile in the first 9 months KEY STRENGTHS
  Using in institutional knowledge to drive industry leadership and consolidation
•   Acquisition of NBK
•   Receiver manager for Chase Bank (IR), marking the first ever full resolution of a local bank in receivership.
•   Buyout of Ksh 5bn Imperial bank assets
•   Leader & Fastest growing Islamic banking window
•   Achieved over $1bn in shareholder funds in 2017(KES 105.9bn)
•   East Africa’s No. 1 (2018)Bank in terms of
  •   Profitability (Ksh24bn)
  •   Total Assets (Ksh714.3 million)
  •   Total Deposit (Ksh537.5bn)
  •   Total Revenue (Ksh71.8bn) Strategic partnerships

•   KCB Mpesa-KCB customer numbers have increase from 4.4m in 2014 to 17.4m in 2018 courtesy of KCB Mpesa partnership with Safaricom in 2015.
•   Huawei fintech platform has seen the bank increase its monthly loan disbursements on mobile to at least Ksh 10bn per month
•   They also underwrite Fuliza powered by Safaricom, the first overdraft facility on mobile globally.
•   Part of Stawi loans and Kenya Mortgage refinancing company consortium of banks

 Inua Jamii partnership with govt of Kenya Social Impact Initiatives

•   Inua Jamii (money transfer programme to the aged and people with disabilities)-Ksh 12.9bn distributed(2018)
•   2Jiajiri (for youth empowerment) . Pledged ksh 50bn in 5 years to train youths. ‘Young Africa Works’ KShs 10 billion funding from the MasterCard Foundation to scale up the bank’s 2jiajiri job creation programme
•   Mifugo ni Mali (empowering pastoralists)
•   MobiGrow – MobiGrow is a tailored product for smallholder farmers offering digital financial services including affordable loans, savings, insurance, and training opportunities. It runs on USSD *225#
•   Under stakeholder engagements, the Bank runs the KCB Power Talks, a quarterly premium corporate banking engagement session, media fora, Biashara Club and Developers Club. Others include KCB Lion’s Den, sports etc
•   Group MSME loan book stood at KES 40bn (2018). KES 50bn committed to lending to MSMEs in the next 5 years. Digital transformation

1. Mobile loans- Have the richest portfolio of mobile loan products
   •   Purpose /value chain lending -Jaza Duka for retailers in partnership with Mastercard and Unilever & MobiGrow (Agriculture)
   •   Consumer/SME & MSME lending-Fuliza, KCB Mpesa,Mobi Loans, Stawi loans
2. Use of niche players to power digital and fintech play
   •   Kocela (KCB App)
   •   Mobile Financial Solutions Ltd( Mobiloan)
   •   Huawei (Fintech platform aka Voom)
   •   Safaricom(KCB Mpesa, Fuliza)
3. Digital channels
   •   95 % of transactions being done outside the branch(30th September , 2019)
   •   Non branch revenue stood at KES 8.6bn ( 9 months to Sep 2019), 11.4bn if annualized
   •   Agency banking- 20,561 agents and Point of sale machines. Ksh 204bn transacted via agency banking in 2018.
   •   Mobile banking include KCB App and USSD *522#- 45% of transactions done on mobile(FY2018) & 75% as at ( 9 months to Sep 2019)
4. People
   •   An average of 7 training days per staff(2018)
   •   Staff are trained to express themselves on digital skills
   •   KES 17bn in Staff salaries,155 promotions(2018)

KCB Group Financial Performance Under Joshua Oigara