Egyptian ride-hailing firm, SWVL, has announced the resumption of its regular commuter services in Nairobi, adding to their recently launched innovations dubbed Swvl Carpool and Swvl Travel.
Launched late last year, Swvl Travel service operates round trips to and from Kisumu, Nakuru, Kisii, Nyeri, Mombasa, and Eldoret. On the other hand, Swvl carpool allows commuters to split a car’s fare with their fellow rider.
At the onset of the global COVID-19 pandemic in March last year, the firm reduced the number of routes covered by its regular rides service, owing to the low number of regular commuters within Nairobi at the time.
During the pandemic period, we took our time to analyse the needs and patterns of commuters. We identified the areas of change and have used the information to advise our innovations and the decision to restart our regular rides service in Nairobi fully. Our goal is to ensure we provide a service for every kind of commuter in the country.
Dip Patel, the General Manager for the firm in Kenya
The firm’s popular city routes included Ruiru to the CBD/Upper Hill, Karen to CBD/Westlands via Upper Hill, Ongata Rongai to Westlands/CBD via Upper Hill, Ruiru to Westlands, Ndenderu to CBD/ Upper Hill, and Kikuyu to CBD/ Upper Hill. The tech company leases the vehicles that currently include 11-seater and 14-seater vans and 22-seater shuttles to ply the various routes.
The firm further reports that as per the Ministry of Health guidelines, they will observe the capacity restrictions and ensure all suppliers on the platform have the required documents and licenses. The services are all available via the Swvl app.
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