The National Transport and Safety Authority (NTSA) has approved SWVL’s operations in Kenya after an extended legal tussle. The NTSA now has no objections to SWVL’s activities, after disagreements over the company’s licenses. SWVL will continue to engage the regulator to update a regulatory framework for tech-based ride-hailing services in Kenya.
“We are pleased that we have resolved all issues with the NTSA, and that’s extremely important for us,” Techweez quoted Dip Patel, SWVL General Manager for Kenya. “We have continued to engage with the NTSA to arrive at a framework that will support technology-enabled transport solutions and take Kenya to the next level.”
The company will resume full operations after the restriction on movement order is lifted. Meanwhile, the company will continue its corporate ride services.
Last year November, SWVL suspended its operations over NTSA regulations. According to NTSA, SWVL operated against the law by using a Tours Service License (TSL) instead of a Public Service Vehicle license. Moreover, the regulator insisted that SWVL should register as a Matatu Sacco despite operating on digital platforms.
The company then promised to engage the regulator to ensure compliance with the set out rules.
“In our goal to provide commuters with a safe, convenient, and efficient mass transport option. We have had our challenges. We’re still in engagement with NTSA, and we remain committed to finding a way forward. We believe that our solution is transformational,” Shivachi Muleji, former SWVL Kenya General Manager said.