Safaricom has informed its customers of impending maintenance on its M-Pesa mobile money transfer platform this weekend.
The latest fix is part of the mobile operator’s routine maintenance works that have been going on for several weekends, ostensibly to boost the network’s resilience and capacity.
“During this exercise, all Safaricom Cloud, Lipa Na M-PESA, M-Shwari, KCB M-PESA, the Safaricom App, M-PESA Daraja API, Mobile Banking, International Money Transfers, VAS Services and Safaricom Online Customer Support on Twitter and Facebook shall be unavailable,” said the firm in a statement.
All other M-PESA services including sending, depositing, withdrawal as well as data, calls and SMS will be uninterrupted.
This oftentimes upgrade on the M-PESA platform takes place between Friday, 4th September 2020 from 11.00 pm to 5th September 2020 to 6 am Saturday.
Safaricom has engaged in frequent upgrades of the M-PESA platform since acquiring the brand from the UK firm Vodafone for KSh 3.3 Billion. Safaricom has formed a joint venture with South Africa’s Vodacom to run the platform.
M-PESA is the largest payments platform on the African continent, with over 40 million users and processes over a billion transactions every month.
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