Safaricom PLC has unveiled a new five-year strategy focused on transforming into Africa’s leading purpose-led technology company, with a strong emphasis on innovation, enterprise solutions, and strategic acquisitions.
In an interview with The Kenyan Wall Street, CEO Peter Ndegwa said the company is making significant progress in tech-driven services, including investments in AI, data science, and enterprise digital solutions like cybersecurity for medium and large businesses.
On mergers and acquisitions, Ndegwa confirmed Safaricom is actively exploring opportunities that complement its core services.
“We’re looking at companies that bring in specialized skills or platforms — particularly in cybersecurity, broadband, and ICT — to enhance our enterprise offerings. We also continue to partner with banks, fund managers, and insurance firms within the financial services space,” he said.
According to the Safaricom CEO, the telco’s M&A move is not just about growth in revenue. It is also meant to enhance its ability to deliver value-added services to customers and businesses.
Watch the full video interview for more on Safaricom’s next phase of growth.
