Most public servants have a hard time accessing their pension payments after retirement due to inefficiencies in some government departments which results in pension claims backlog. As a result, the Public Service Commission has come up with a framework to assist in clearing the backlog.
According to the PSC chairperson Mr. Stephen Kirogo, the process of applying for and receiving pensions is faulty at the Ministries, Departments and government agencies. The Commission recently held a meeting with the state agencies, government ministries, and departments to resolve the matter.
During the meeting, PSC created a system where all involved agencies will be held accountable and responsible for the timely payment of pensions to retired government employees. Human Resource Directors from the different ministries and departments will present monthly reports to the commission indicating the number of filed claims, any pending claims, and reasons for delay in processing the requests. PSC committed to provide quick responses to pension-related matters.
Mr. Kirogo noted that there are 3,250 public officers set to retire in the next one year. The chairperson said that the main goal for the new framework is to ensure that retired public servants receive their pension as they leave active service.
