In a recent interview with The Kenyan Wall Street, Hennie Heymans, the CEO of DHL Express Sub-Sahara Africa, shared key insights regarding the future of DHL Express in Kenya and Africa, its impact on various industries, sustainability efforts, and contributions to regional economic growth.
DHL’s Role in Kenya and Africa:
- DHL Express has been operating in Kenya for over 44 years and continues to invest in infrastructure, people, and SMEs.
- Their niche in Kenya is primarily focused on SMEs in the agricultural sector, helping local farmers connect with international markets.
Trends Impacting the Logistics Industry:
- Key trends affecting the logistics industry in Kenya and Africa include digitalization, infrastructure growth, and shifts in global markets.
- DHL Express is leveraging its global expertise to assist in infrastructure development that stimulates economic growth.
Preparedness for Future Pandemics:
- DHL Express demonstrated agility and adaptability during the COVID-19 pandemic, ensuring the continuity of critical supply chains.
- The company remains committed to maintaining this agility, investing in its aviation network, and continuing to support staff.
Sustainability and Carbon Neutrality:
- DHL Express has a global commitment to becoming carbon neutral by 2050.
- They are investing in fuel-efficient aircraft, sustainable aviation fuel, electric delivery vehicles, and solar energy to reduce their carbon footprint.
- Customers can choose shipping options that allow them to offset their carbon emissions.
Support for the Africa Free Trade Agreement:
- DHL Express is actively engaging with the African Union to facilitate easier market access within Africa.
- They support the implementation of free trade agreements and promote increased inter-Africa trade, which currently stands at 17%.
DHL’s Impact on Kenya’s Economy:
- DHL Express contributes to Kenya’s economy through training programs for SMEs and female entrepreneurs, with over 17,000 female-owned SMEs benefiting from their initiatives.
- The company’s purpose is to connect people and improve lives beyond commercial interests.
Employee Recognition and Engagement:
- DHL Express has received global recognition as one of the best places to work, with a presence in 210 countries.
- They focus on motivating employees, creating a safe environment for open communication, and prioritizing job security, as demonstrated during the COVID-19 pandemic.
