The National Hospital Insurance Fund (NHIF) has transitioned into the State Health Insurance Fund (SHIF) as part of Kenya’s ongoing healthcare reforms. This new framework aims to enhance access to affordable and inclusive healthcare. Keeping your SHIF account active is critical, and regularly checking your status ensures you remain covered. Here’s an updated guide on how to check your SHIF status.
In this article
Option 1: Check SHIF Status via SMS
Step 1: Compose an SMS
- Open your SMS app and create a new message.
Step 2: Enter the Required Format
- Type: IDYour ID Number (e.g., ID 12345678).
Step 3: Send the SMS
- Send the message to 21101.
Step 4: Receive Your Status
- You will receive an SMS reply with your SHIF account status, including your last contribution and coverage details.
Option 2: Check SHIF Status Online
Step 1: Visit the SHIF Portal
- Open your browser and go to the SHIF Self-Care Portal. (The existing NHIF portal is still in use as part of the transition.)
Step 2: Log In or Register
- If you already have an account, log in with your ID number and password.
- New users can register by providing their ID number, email address, and phone number.
Step 3: Access Your Account
- Navigate to the Member Contributions or Account Status section to view your SHIF account details and payment history.
Option 3: Check SHIF Status via USSD
Step 1: Dial the SHIF USSD Code
- On your phone, dial *155# and press the call button.
Step 2: Select SHIF Services
- Follow the prompts to access SHIF services and select the option to check your account status.
Step 3: View Your Details
- You will receive a message with your account status, including contributions and coverage details.
Option 4: Visit a SHIF Office
- For personalized assistance, visit the nearest SHIF branch or Huduma Centre. Bring your ID card or SHIF membership card for verification.
Why Check Your SHIF Status?
- Stay Covered: Ensure your contributions are up to date to maintain access to healthcare services.
- Avoid Penalties: Missing contributions may result in penalties under the SHIF framework.
- Track Payments: Verify that your employer or personal contributions are credited correctly.
- Plan Ahead: Confirm your eligibility for SHIF services before seeking treatment.
Important Updates About SHIF
- Expanded Coverage: SHIF now includes enhanced services such as outpatient, chronic illness management, and mental health services.
- Mandatory Contributions: Under the new SHIF structure, contributions are mandatory for all employed and self-employed Kenyans.
- Improved Systems: SHIF is integrating digital systems to make contributions, claims, and account management more efficient.
Conclusion
With the shift to SHIF, staying informed and active is crucial for seamless healthcare access. Regularly checking your SHIF status ensures that your contributions are current and your coverage remains uninterrupted. Whether you prefer SMS, online portals, or USSD codes, SHIF offers multiple convenient options to manage your account.
For more information, visit the official SHIF website or your nearest branch. Take control of your healthcare today!
