How to Buy Airtel Airtime from M-Pesa

In Kenya, staying connected is essential, and buying airtime has never been easier, thanks to mobile money platforms like M-Pesa. If you’re an Airtel subscriber, you can conveniently purchase airtime directly from your M-Pesa account. Follow this simple guide to complete your transaction seamlessly.

Step-by-Step Guide to Buy Airtel Airtime from M-Pesa

Step 1: Open Your M-Pesa Menu

• Go to the M-Pesa menu in the Safaricom SIM Toolkit or the M-Pesa app on your phone.

Step 2: Select “Lipa na M-Pesa”

• Scroll through the menu and choose the Lipa na M-Pesa option, which allows you to make payments.

Step 3: Choose “Pay Bill”

• Under Lipa na M-Pesa, select the Pay Bill option to proceed with the transaction.

Step 4: Enter Airtel’s Pay Bill Number

• Enter Airtel’s Pay Bill number: 220220. This is the official number for buying Airtel airtime via M-Pesa.

Step 5: Enter Your Airtel Phone Number as the Account Number

• In the account number field, input your Airtel phone number. Double-check to ensure accuracy.

Step 6: Input the Amount

• Enter the amount of airtime you want to purchase. For example, if you want Ksh 100 airtime, type “100”.

Step 7: Enter Your M-Pesa PIN

• Confirm the details, then input your M-Pesa PIN to authorize the transaction.

Step 8: Wait for Confirmation

• You’ll receive two SMS confirmations:
  • One from M-Pesa shows the transaction was successful.
  • Another from Airtel confirms that your airtime has been credited.

Tips for a Smooth Transaction

1. Ensure Sufficient M-Pesa Balance: Before starting the process, check your balance to avoid failed transactions.
2. Verify Details Carefully: Always confirm the Pay Bill number, account number (your Airtel phone number), and amount before proceeding.
3. Save Airtel’s Pay Bill Number: Save 220220 to your phone for future convenience.

Why Buy Airtel Airtime via M-Pesa?

• Convenience: No need to visit a shop or buy physical scratch cards.
• Accessibility: Transactions can be completed anytime, anywhere.
• Instant Confirmation: Airtime is credited immediately upon successful payment.