The Kenyan Government has announced plans to open a new Huduma Centre at the Garden City Mall, the first Centre in a fully owned private facilitiy. The Centre, dubbed ‘The Home of the Big Four’, is anticipated to be opened to the public in June 2018.
The Huduma Centre at Garden City will offer both National and County Government services such as issuance of national identity cards, birth certificates, NHIF services, police abstracts, registration of business names and applications of business licences, NSSF services, investor related registrations, and many other services.
In a statement, Garden City noted that the centre will also have an innovation hub that will allow the youth to work & innovate in a convenient and more affordable environment.
“Most people in Nairobi opt to visit our branch in the CBD partly due to its central location, but also because there is no alternative near to where they live or work, and as a result the CBD Centre is often oversubscribed. We already have five Huduma Centres in the city but the high population necessitates that we expand across all parts of Nairobi, and we hope that this new Huduma Centre Garden City will ease congestion at the CBD Centres,” said CEO, Huduma Kenya Secretariat, Dennis Mutuku.
Huduma Kenya is a programme launched in 2013 by the Government of Kenya and aims to transform Public Service Delivery by providing citizens access to various Public Services and information from One Stop Shop citizen service centres called Huduma Centres. Huduma Kenya involves amalgamating related services within one building, possibly on the same floor, effectively making it possible for service seekers to access it conveniently.
