The International Air Transport Association (IATA) has suspended ticketing activities for carrier Fly540. A letter to travel agencies who use IATA’s Billing and Settlement Plan (BSP) in Kenya orders booking agencies to cease using the carriers’ name and code as a ticketing airline. Agents shall also stop issuing tickets and receiving payments on behalf of the airline.
“BSP travel agents must immediately suspend all ticketing activities on behalf of Fly540, including the use of all automated systems for processing of refunds or other transactions on behalf of Fly540. BSP Travel agents must immediately stop using Fly540’s name and numeric code as a ticketing airline,” reads a letter from IATA.
In the suspension period, will not be able to book flights via agencies, whereas those who already booked their tickets will await booking agents to agree with the carrier on how to settle their refunds.
IATA did not disclose its reasons for the suspension. However, under Resolution 850 Attachment F, IATA can suspend an airline’s BSP participation because of failure to pay amounts included in billing, ceasing of operations, or bankruptcy, among other reasons.
Meanwhile, Fly540 can protest the suspension in writing.