Emmanuella is Head of Information Technology at KCB Rwanda, where she provides vision and leadership for developing and implementing strategic initiatives. She is responsible for directing the planning and implementation of IT systems in support of business operations in order to improve cost-effectiveness, service quality, and business development. As such, she is accountable for daily operations of technology and providing ongoing systems and cybersecurity service to internal staff, as well as, other stakeholders.
Some of her achievements include the successful delivery of a USD 3 million project for a new infrastructure, covering the core banking system and the bank’s primary and disaster recovery datacenters. This project was completed with a 10 percent cost saving and within timelines, despite challenging requirements.
A believer in employee development, she has mentored and trained junior staff, including three employees who have advanced to become managers. When she joined the bank’s IT department, she was the only female. Over time, she has influenced a more diverse culture which has attracted more female professionals; the IT department is now comprised of 38 percent female and 62 percent male employees. She recognizes that this is not gender parity and continues to work towards that goal.
In addition to mentoring women within the bank, Emmanuella is a member of Techwomen Rwanda, which is an initiative of the U.S Department of State to empower, connect and support the next generation of women leaders in STEM. Through the program, she mentors and trains students in local schools.