Safaricom has announced the launch of five new Safaricom Shops that aim to cater for rising demand across the country.
In Nairobi, a new Ronald Ngala Shop will serve customers in the Central Business District while the Greenspan Mall Shop will serve customers in Donholm, Kayole and the Greater Eastlands region. A new Nyahururu shop will cater to customers in Nyandarua County, Laikipia West and Samburu Central Sub Counties.
Safaricom also launched a remodeled Village Market Safaricom Shop, which has been refitted to provide an immersive customer experience around connected and smart home solutions. The company has also refurbished the Kitui shop to meet an increasing appetite for smartphones and related services in Kitui County.
The new outlets will grow Safaricom Shop’s footprint to 48 across the country, with more than 10,000 customers visiting a Safaricom outlet every day.
Safaricom has also launched eight care desks that will supplement the Nyahururu and Greenspan Mall shops. The care desks will be located at Safaricom Dealers in Nyahururu, Kinamba, Rumuruti, and Ol-Kalau in Nyandarua and Laikipia Counties, and Donholm, Kayole and Pipeline in Nairobi County.